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Portfolio demo · built by swec

Turn a flood of customer feedback into your next roadmap.

Echo is a working demo of a production-grade B2B SaaS: AI clusters every piece of feedback, scores what hurts most, and surfaces what to build next. Explore the live dashboard below — it responds to real interaction, not screenshots.

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Next.js 16 · React 19AI feedback clusteringPriority scoringConversational analytics

Dashboard

1,284 pieces of feedback across 4 sources · synced 2 hours ago

IntercomZendeskTwitterCSV
This week's insight · Week of May 19

Fix API key onboarding before anything else this week.

Negative feedback is down 9 points over 8 weeks — the dashboard speed work paid off. But first-run friction around API keys is now the single largest negative cluster and it is growing. It blocks users before they ever reach the value, so it caps everything downstream.

Recommended: Move API key creation into the first-run checklist with inline scope hints and clearer auth errors.

Top theme clusters

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Sentiment trend · 8 weeks

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PositiveNeutralNegative

Needs attention

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